Support

Getting started

• Add your script: paste or type it, with a blank line between paragraphs.
• Start listening and read out loud. The lit word is the one you are about to say.
• If it loses you, keep reading for a few words, or tap the word you are on.
• Change the text size with the A− and A+ buttons in the web app, or the AA button in the iPhone and iPad app.

The web app does not hear me

• Use Chrome or Safari. Firefox has no speech recognition, so voice following cannot work there.
• Allow the microphone. If you blocked it by accident, open the site settings from the address bar and set Microphone to Allow, then reload.
• In Safari, Dictation has to be switched on: on a Mac, System Settings, Keyboard, Dictation; on iPhone and iPad, Settings, General, Keyboard, Enable Dictation.
• Check your connection. Chrome’s speech recognition needs the internet.
• Check the language. Choose the language you are speaking from the menu next to Edit script.

The iPhone and iPad app does not hear me

• Open Settings, find Talk To Scroll and make sure Microphone is on.
• The first time you use a language, the app may need a moment and a connection to download Apple’s speech model for it.
• Tap the globe button on the reading screen to choose the language you are speaking.

Purchases

If you bought the unlock and it is not showing, for example on a new device, open the unlock screen and tap Restore purchase. Refunds are handled by Apple at reportaproblem.apple.com.

Contact

Still stuck, or found a problem? Write to support@talktoscroll.com and say which device and browser you are using.